Coinmama App Review 2025: Is It Still a Safe Way To Buy Crypto?

For both new and experienced investors, finding a secure place to purchase crypto is crucial in the world of digital assets, which is constantly evolving. Coinmama has been in the business since 2013, making it simple to purchase cryptocurrencies without the hassle of using full-fledged platforms. 

As we move towards 2025, people remain concerned about the security and reliability of technology, particularly with growing concerns about hacking, regulations, and user privacy. This review provides an in-depth analysis of the app, examining whether it remains a secure method for purchasing cryptocurrency. We’ll discuss its features, pros, and cons, as well as its general dependability, based on user feedback and the platform’s capabilities.

Coinmama is diverse because it doesn’t retain your money, which inherently reduces some risks. However, you should consider whether it meets your needs, as the costs can be high and the range of assets is limited. One feature that stands out is Coinmama’s live chat support, which is available during business hours and assists users rapidly resolve any issues they may encounter.

What is Coinmama?

Coinmama is a cryptocurrency brokerage that allows individuals to purchase and trade a limited number of digital assets directly with real money. It is based in Israel and overviewn by organizations such as the U.S. Financial Crimes Enforcement Network (). It operates in more than 200 countries and all 50 U.S. states.

Coinmama differs from regular platforms because it operates as a middleman, acquiring BTC from its own stock and sending it directly to your wallet.

This strategy is straightforward, making it ideal for newcomers to crypto who prefer not to use complex trading tools. In 2025, Coinmama will continue to prioritize accessibility, offering a mobile app that is just as simple to use as its website. The app makes it simple to purchase things while you’re out and about, but it’s significant to remember that it doesn’t work as a wallet. You’ll need a diverse wallet to keep your crypto secure.

Coinmama has always prioritized security, and adhering to anti-money laundering (AML) and regulations ensures the business remains compliant and legal. Coinmama’s live chat support is a valuable service for those who need quick assist. It may answer questions about setting up an account or making a transaction.

Coinmama: The Pros and Cons

Coinmama, like any other site, has its pros and cons. Let’s break them down so you can view them all clahead.

Pros: 

1. The UI is simple to use, which is excellent for newbies who want to purchase crypto without any hardys.
2. You can pay in a lot of diverse ways, including with a credit card or a bank transfer, so you can get money when you need it.
3. A quick verification process that lets you begin trading in hours instead of days.
4. Strong focus on security, with no storing of customer funds to lower the chance of breaches.
5. Coinmama’s live chat support is available during business hours to provide prompt assistance.

Cons: 

1. Fees are higher than those of our competitors, which can reduce your investment returns.
2. A limited selection of cryptocurrencies, which restricts the alternatives for more diverse portfolios.
3. There is no built-in wallet, so users must find their own way to store things.
4. Basic functionality may not be sufficient for more experienced traders who require advanced features, such as margin trading.
5. Customer service is not available 24/7; however, Coinmama does offer live chat assist.

These advantages and diupsetvantages demonstrate that Coinmama is a suitable begining point for beginners in cryptocurrency, but they also highlight areas where it could improve to attract a broader audience.

Cryptocurrencies That Are Supported

Coinmama only supports a limited number of major cryptocurrencies, including ETH, USD, and Shiba Inu, among others. There are fewer than 20 choices in all. This selection is suitable for individuals interested in significant assets, but may not be ideal for those viewking to learn more about specialized or newly introduced crypto tokens. 

In 2025, the platform hasn’t added many new coins, but it makes sure that the ones that are there are well-known and simple to trade. Coinmama makes it simple to purchase cryptocurrencies like BTC and ETH. You might need to go elsewhere, though, if you want a largeger range. The securety-first approach aligns with the focus on quality over quantity, as it reduces the risk of exposure to assets that are less stable or less regulated.

Ways to Pay and Fees

Fees are an essential part of any analysis of a crypto platform, and Coinmama’s structure is high-end but straightforward. The TradeBlock XBX index displays the market rates, and a 2% spread is then added to those rates. If you purchase something, you will be charged a commission fee of between 0.99% and 3.9%, depending on your loyalty level. If you trade something, you have to pay a fee of up to 0.90%. 

purchaseing with a credit or debit card costs 4.99% more, which makes them simple to use but expensive. SEPA bank transfers incur no costs, and SWIFT transfers are also free for purchases exceeding $1,000. However, orders under $1,000 do have a minimum fee of £20.

You can pay with Visa or Mastercard, Apple Pay, Pay, or a bank transfer. This variety is suitable for people worldwide, but the lack of options like PayPal could be a hardy. Loyalty programs lower the cost for frequent purchaviewrs, encouraging them to continue using the service. Coinmama’s live chat support can provide you with personalised answers when you have questions about fees.

Features for securety and Security

When you purchase crypto, securety is the most significant thing. Coinmama is excellent at this. It is a regulated business by FinCEN and FINTRAC, and it adheres to strict AML and KYC rules that require individuals to present government-issued identification and take selfies to verify their identities. This may sound intrusive, but it assists prevent fraud and ensures that everyone follows the rules.

with Google Authenticator, encrypted transactions, and a policy of not storing customer assets on its computers are some of the most essential security precautions. This non-custodial strategy sends your crypto straight to your wallet, so you don’t have to worry about platform-wide hacks damaging your holdings.

A 2019 data breach involving emails and hashed passwords was a setback, but the implementation of improved security measures since then has strengthened the system.

In 2025, Coinmama remains a secure option for purchaseing crypto, particularly for individuals who prioritize government oversight over low prices. Users should still take precautions, such as using secure wallets, to secureguard their funds. If you’re worried about security, you can get assist and reassurance by contacting Coinmama’s live chat support.

The Coinmama App and User Experience

The Coinmama app was designed to be simple to use, featuring a clean and simple UI that makes purchaseing BTC straightforward. It works on both iOS and Android, providing real-time price updates, simple navigation, and seamless transaction flows. It doesn’t take long to sign up: provide your email address, complete KYC, and you’re excellent to go.

The desktop version functions just as well, featuring a responsive design that works seamlessly across various devices. However, it lacks sophisticated features, such as dark mode or API interfaces, making it relatively simple. The app works well on mobile devices; however, it doesn’t let you trade in all areas.

Users have reported that the process is simple; however, others have suggested that the educational materials could be improved. Coinmama’s live chat support is assistful for rapidly resolving issues, which improves the overall user experience.

Customer Support

Coinmama offers numerous ways for customers to get assist, which can make or break a site. The assist Centre provides a wealth of information, including answers to frequently asked questions about costs and verification. Email support aims to respond within 24 hours, and social media sites, such as and Twitter, offer alternative ways to get in touch.

Coinmama live chat support is a great feature. It operates during business hours and connects users with agents who possess in-depth knowledge and expertise. It’s not always available, but it’s quick to respond and beneficial for urgent hardys. Reviews on sites like Trustpilot are varied. Some people appreciate how rapidly hardys are resolved, while others dislike the wait during busy hours.

In short, Coinmama’s support system, which includes live chat assist, is not ideal but does reflect its user-friendly philosophy.

Is Coinmama Still a secure Place to purchase in 2025?

In conclusion, this evaluation of the Coinmama app demonstrates that it remains a secure and user-friendly option for beginners to purchase cryptocurrency. It follows the rules, has strong security features, and doesn’t hold your money, which gives you peace of mind in an industry that is known for being risky. 

The high fees and limited alternatives are drawbacks, but the ease of use and solid support, such as Coinmama’s live chat, make it worthwhile for simple purchases. Coinmama is a excellent choice in 2025 if securety is your primary concern when entering the crypto realm. Always remember to protect your wallet and stay up-to-date on the best practices for doing things.