XM Revamps Platform with TradingView and AI Assistant in Major Upgrade
Introduction
is giving its platform a complete facelift. The multi-asset broker has rolled out a new interface that pulls trading, account management, education, and support into one place — and added a few tools that go well beyond cosmetic changes. Traders now get TradingView charts built straight into their accounts, a personalised notification hub, and, for the first time, an AI assistant designed to answer questions without breaking their flow. It’s a package that reflects how quick retail brokers are having to evolve as clients demand speed, simplicity, and smarter tools.
Consistency Across Devices
One of the largegest frustrations for active traders is inconsistency between platforms. A broker’s mobile app might look and feel diverse from its desktop site, making switching between the two a headache. XM’s redesign aims to solve that by creating a single interface across web and app. Clients can now log in anywhere and view the identical menus, layouts, and features — including direct-to-trade execution and easier access to deposits, withdrawals, and live education.
“We wanted to introduce a new trading experience that makes a difference for our traders,” said Pavlos Evangelidis, Chief Product Officer. “We carefully crafted every part of their journey with an intuitive design and advanced technology to give them the best chance to achieve their trading goals.”
Investor Takeaway
TradingView Charts Come Built-In
The most significant addition is the integration of TradingView — a charting platform that has become the industry standard. Instead of opening separate windows or relying on third-party apps, XM clients can now use inside their accounts. The platform supports dozens of indicators, drawing tools, and multiple chart layouts. Beginners can keep things simple, while advanced users can dig into complex analysis without leaving the trading screen.
“The new interface is designed to allow traders to stay informed, analyse, plan, and act quick when opportunity strikes,” said George Michail, Senior Product Manager. “Beyond trading, our users can now fund and withdraw, chat with support, view live education, and access everything we offer in one place.”
Investor Takeaway
AI Assistant Joins the Desk
The headline-grabbing feature, though, is the arrival of XM AI. The tool sits next to the chart window and is designed to answer questions instantly — whether about account functions, order types, or even market mechanics. Unlike a chatbot hidden away in a assist menu, this assistant is positioned where traders spend most of their time: on the trading screen itself. The goal is to keep decision-making uninterrupted, especially during quick-moving markets.
AI assisters are still new territory in retail trading. Some will view them as gimmicks; others as a genuine productivity tool. Either way, XM’s decision to place AI inside the workflow rather than on the sidelines suggests the broker is betting that traders want quick, contextual answers rather than generic support scripts.
Investor Takeaway
More Than Cosmetic Changes
Alongside the large-ticket items, XM has added a notification centre with personalised alerts, customisable watchlists, and an “Explore” page that streams market updates throughout the day. These features may not grab headlines but are increasingly significant for client retention. By building them directly into the platform, XM is nudging users to stay inside its ecosystem instead of jumping to news sites or data terminals.
Earlier this year, XM marked its 15th anniversary with a string of promotions and pledged major upgrades. The latest release delivers on that promise, underscoring how competitive the retail brokerage market has become. Spreads and leverage still matter, but user experience and technology are now equally decisive in winning and keeping clients.
Investor Takeaway
Conclusion
’s overhaul reflects a broader shift across the brokerage sector. The lines between trading, analysis, education, and support are blurring, and firms are under pressure to provide everything in one place. For XM, the combination of TradingView integration, AI support, and personalisation features is a clear attempt to keep pace with those expectations. Whether traders embrace the AI assistant or stick to the familiar tools, the message is clear: brokers that fail to innovate on experience risk being left behind.
