Capital.com Selects Duco to Modernise Payment Reconciliations as It Scales Globally
Capital.com has partnered with operational data automation specialist Duco to automate and strengthen its client and payment reconciliation processes, as the global trading platform continues to scale across jurisdictions and product lines.
The agreement will view Capital.com deploy Duco’s AI-powered platform to manage complex reconciliation workflows, addressing the growing volume, velocity, and diversity of data generated by a quick-expanding, multi-market fintech operation.
The move reflects a broader industry shift toward automation-led operational resilience, as trading platforms face increased regulatory scrutiny, higher transaction volumes, and rising expectations around transparency and control.
Building Scalable Controls for a Multi-Jurisdictional Business
As Capital.com expands into new markets, payment and client reconciliations have become a critical operational function rather than a back-office utility. The complexity of operating across multiple jurisdictions introduces fragmented data sources, differing regulatory requirements, and increasing reconciliation workloads.
Duco’s platform is designed to handle these challenges by automating data ingestion, matching, exception management, and reporting across heterogeneous systems. For Capital.com, this provides a future-proof control framework capable of adapting to new use cases, payment methods, and regulatory regimes without requiring constant reengineering.
Rupert Osborne, CEO of Capital.com UK, said: “As we continue scaling our multi-jurisdictional business, establishing a strong reconciliation capability, deployable for a wide array of use cases and regional requirements, will be vital. Duco has proven to be a flexible, forward-looking partner who can meet our needs both today and into the future.”
AI-Driven Automation to Reduce Risk and Improve Efficiency
Traditional reconciliation processes are often heavily manual, relying on rigid rules, spreadsheets, and bespoke scripts that struggle to cope with changing data structures and increasing transaction volumes. These limitations can introduce operational risk, sluggish investigation times, and constrain growth.
logic with flexible data models and machine-assisted matching, allowing operations teams to identify breaks quicker, resolve exceptions more efficiently, and maintain consistent oversight as complexity grows. This capability is particularly valuable for rails, client accounts, and third-party integrations.
Michael Chin, Chief Executive Officer of Duco, said: “Reconciliation is not just a task, but a strategic capability. We’re proud to support their operations with automation and strategic AI capabilities that delivers transparency, control, and the flexibility to grow across markets and regulatory regimes.”
Laying the Foundation for Sustainable International Growth
For Capital.com, the partnership is not simply about operational efficiency, but about enabling sustainable expansion. A scalable reconciliation framework allows the firm to onboard new markets and with confidence, knowing that control environments can keep pace with growth.
From a regulatory perspective, robust reconciliation and data control processes are increasingly central to demonstrating sound governance, , and meeting supervisory expectations. Automated, auditable workflows assist firms respond more effectively to regulatory inquiries and internal risk assessments.
By selecting Duco, Capital.com is aligning its operational infrastructure with its growth ambitions, reinforcing reconciliation as a core capability that supports transparency, resilience, and long-term scalability in a competitive .
